![]() ![]() Here’s how to perform an audio transcription when working with telephone calls. If you’re going to transcribe a conversation, it’s crucial that you do so in an accurate manner. A good rule of thumb for calls is that it's always better to be safe than sorry if you're unsure if you need a transcript. You can also benefit by providing evidence of what both parties say for legal purposes.Ĭapturing a detailed call account can also help employees feel prepared. Legitimate reasons for call transcription include security or health issues during the call.
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