![]() Under the settlement with the Attorney General, Affinion/Trilegiant and Webloyalty must fully refund fees charged to consumers who did not knowingly enroll in membership programs or who did not knowingly authorize billing for enrollment in the programs. Webloyalty's online marketing has involved arrangements with well-known retailers such as Orbitz, Ticketmaster, Shutterfly, and Pizza Hut.Īffinion/Trilegiant membership programs include: In addition, because consumers were not required to provide their credit or debit card as part of the enrollment process, many consumers who allegedly accepted the online offer or cashed the live check did not understand that by doing that they were enrolling in a membership program for which they would be charged if they failed to cancel during a trial period.Īffinion/Trilegiant's online marketing has involved arrangements with well-known retailers such as Classmates Online, Inc., 1-800, and, and its check solicitation marketing has involved arrangements with companies including Budget, People Finder, Red Cats, Ocwen Mortgage, and HSBC. The Attorney General's investigation revealed that Affinion/Trilegiant's online and check solicitations and Webloyalty's online solicitations fostered the false impression that the incentive offer or check was provided as a reward or rebate from the familiar merchant, mortgage company or bank with whom the consumer had transacted.
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