![]() ![]() The bot can always live at the dedicated domain!Īnother benefit of using a chatbot framework is natural language processing (NLP). That way, users (and your bot) aren’t bound to the whims of the messaging app. You can even house your bot in a bot-focused top-level domain, like. For starters, you can build a bot using one set of tools and deploy it around the web-not just to Viber. Use your web server URL to call your webhook.Īlthough you can build a functional Viber bot using a Node.js, Python, or REST library, a third-party framework gives you additional flexibility. You then add the bot as middleware and start your web server. ![]() If you’re going to build a Viber-specific bot through one of the libraries, configure your bot according to the documentation. After that, you have two choices-develop your bot through one of Viber’s libraries, or There are lots of ways to connect with users through your public account, and bots are one of them. Think of a public account as your brand’s channel on Viber. The first step is to create a public account on Viber. There are also APIs for Node.js, Python, and REST that can accelerate development. ![]() That’s right-Viber messaging app libraries are open source. On the developer side, potential incentives to build a Viber bot include its extensive developer tools and open source contributions. For bot builders, this culture of trust gives your users assurance that their conversations with your bot remain private. All chats and calls are fully encrypted, so Viber can’t see what users are talking about or sell any of your data. But there are benefits to bot creators, as well. If you’re targeting users in those markets, it might make sense to get your bot on Viber even if you’ve also published it to other platforms.Īnother reason to build a bot for Viber is security-one of Viber’s biggest selling points for users. Viber is particularly popular in Eastern Europe and Central Asia. If you’re looking for a messaging application that’s popular in many of the same markets as WhatsApp but doesn’t require the same waiting period for approval, consider building a Viber bot. Why build a Viber bot?Īlthough WhatsApp is the dominant messaging platform in much of the world, deploying your bot there takes more time due to its application process. What makes Viber unique, and what does it offer chatbot creators? Why should you build a Viber bot when other messaging channels may have more potential users and greater global market penetration? Let’s consider these questions and others, as we explore the world of Viber chatbots. With approximately 260 million monthly active Viber users worldwide, many big brands are leveraging the platform to engage new and existing customers. Owned by Tokyo-based Rakuten, Viber is one of the world’s most widely used messaging applications. ![]()
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